Please allow at least 2-3 weeks for custom orders to be made and shipped,
plus time for delivery. This is applicable to personalized bags and ribbon items as well. If your event is within two weeks of the
time of purchase, let us know ASAP so we can make the proper
accommodations and make sure that you receive your order on time.
Need your order fast?
-Simply write the date you need it by in the “note to seller” at
checkout so we can expedite the processing of your order. We highly
recommend you upgrade shipping options at checkout to ensure timely
- International orders : 7-10 days (to your country). Depending on how
long your order takes to clear customs it can take closer to 2 WEEKS
until it reaches your door-step. You are responsible for customs fees.
In the case that your item(s) is damaged during the shipping process,
please send a picture of the damages via email at
email@example.com within 2 days of delivery. Once we receive
information regarding a damaged item, it can be reviewed and processed
for a refund or send out another order to you.
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